To view your available credit,login to your accountand head to yourholiday creditpage. This deposit amount is decided by the hotels directly rather than by us. Interactive Dashboards To Is there anything I need to be aware of? Your hotel reception can confirm the times to you when you arrive. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. Yes, we're a proud member of ABTA! Some bars and restaurants may also not be free of charge. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. Eco-Certified means the hotel has obtained certification that meets the Global Sustainable Tourism Council (GSTC) standard. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. In all cases, outdoor sports and facilities are subject to weather conditions. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. You can do this by: What types of transfers can I get on an easyJet holiday? If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Are my payments to easyJet holidays ATOL protected? HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Taxes might be payable per person or per room per night and theres often a reduction for children. Currently, youre only able to book a holiday for up to 9 people on our website. If you dont have one, you can sign up here. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. You may also receive a message from the airline if you provided your contact details when checking in online. Welcome chatbot. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. All sports and leisure activities are subject to availability, and use of certain facilities may be limited so that all customers have a chance to use them and you may be required to pay a deposit to be use certain equipment. These visas are valid for up to 30 days. My room has an extra bed what type of bed will this be? If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. Will I need to pay any deposits or local taxes at my hotel? The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. If were made aware of changes, we try to update our website as needed. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Giving them a call on +44 191 750 4022 If youre still having issues, please contact our team who will be able to re-send this for you. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. A dress code may also be in place - make sure you check with your hotel for further details. How do I know if my hotel is pet-friendly? If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). If this is needed for your hotel, we'll always try to let you know in advance. If you have a particular hotel in mind, give our Sales team a call on. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Baby changing bags are allowed as an additional free item and we have factored space for these on board. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. easyJet holidays do not offer the option to book a hotel only deal. The Best Chatbots of 2023. Offer can be changed/withdrawn without notice. Find out more on our dedicated page. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Subject totheBest Price Guarantee Terms & Conditions. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! Booking Conditionsapply. The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. Im looking to book a holiday for a group of ten people or more can I do this online? If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. Your passport needs to be in good condition and signed. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. Will I be covered if I book excursions locally while Im on holiday? You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. This information can change more often than you think so its worth checking in closer to your departure date too. If youre still having issues, please contact our team who will be able to re-send your documents to you. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. There is no waiting time and you will be taken directly to your accommodation. Are transfers included in an easyJet holiday? What if easyJet holidays cancels my holiday? When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. What can I do if I have dietary requirements? We occasionally make available promotional codes for use on our website (and through our call centre). Click on the Add button field. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. WebAs easyJet is an all-digital airline, getting in touch with a live person is tedious at best. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. Can I set up a direct debit to pay my holiday balance? Please ensure that your server understands what you are asking for. . Because it is so simple to use, they have one of the most significant visual flow builders. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. Calls from mobile or other networks may vary). Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. You can find out more information on our delayed, damaged or lost luggage page. Promo code valid for new bookings made between 09.00 Tuesday 02/02/2022 and 22.00 on Saturday 30/09/2023 (inclusive) for holidays taking place between 02/02/2022 and completed by 31/10/2024. Im travelling on my own with children, is any documentation required? The company would much rather prefer you handle all your transactions online without WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. Im in resort and Ive got an issue with my holiday who can I contact? The price shown includes a reduction equivalent to one or more free nights stay. It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. Offer may be changed or withdrawn without notice. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. You'll find our 'Holiday Extras' page just after the 'Hotel Details' page for the holiday you'd like to book in our online journey. 1. Will I have to pay any additional fees to use the hotels facilities? Ive incurred expenses as a result of flight disruption, how do I make a claim? Type in the buttons title. Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. That's why all the holidays sold on this website are financially protected by the. All holidays are subject to availability. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. The chatbot was key to changing to a All customers on international flights must have a valid passport and, where required, a valid visa. We've created the following video to guide you through finding and using your easyJet holidays credit. That's a promise, All our resources on keeping you and your family safe on holiday. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. The Best Chatbots of 2023. Twitter Due to These visas are valid for stays of up to three months. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. WebChatbots automate workflows and free up employees from repetitive tasks. I want to cancel for a cash refund is this possible? For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. Some seats on board the aircraft are restricted but we show you which ones when booking. Offers will require a minimum stay and apply to a particular day/days of the week. If you have any questions about our flights or managing your flight as well as info on My hotel is closed / my flight is no longer operating what happens now? Supplements still apply for optional extras added to the holiday. WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. Weve included links to essential reading to help you understand the health and entry requirements for your trip. Also, easyJet and OpenAirlines partnered under which easyJet has begun using If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. 3. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). For more information, please refer to the latest FCDO advice for Egypt. Can I use an easyJet flight voucher to buy an easyJet holiday? Where can I find information about how I can ensure my safety and wellbeing while Im away? As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. Tidio is a live chat platform powered by chatbots. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. 27 days to 14 days: 75% of your booking value. Let your chatbot do the work when youre offline. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Hotels may limit or restrict the service of alcohol according to local laws. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. Maximum total size (length + width + height) must be under 275cm. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Booking Conditionsapply. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. Changes are subject to paying any difference in holiday cost. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Thats a promise. Intercom: Best Chatbot for Customization. We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. Remember to take a copy of your policy with you, especially the emergency assistance contact number. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. A cash refund is this possible you even more reason to re-book with us again with my holiday?. These, on average, in around 10 days from cancellation price includes! For each person as standard able to book a holiday for a group of people... 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