I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. Customer service rentola. We also ensure all reviews are published without moderation. Rentola.ie - Making property search smarter. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Search. 4.6 They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Customer Service. . With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Apartments and houses for rent . +5,426 rental homes Price comparison 10.00-16.00 customer support. Rentola.com.au. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Related: Guide To Customer Service. Avoid. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. I living with my son in redbarn cottages youghal. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. I had forgotten I started a free trial and they handled my situation quickly and professionally. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Retention correlates to customer satisfaction 4. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Answering questions about a company's products or services. 1. Filter your search by city, rent, home type etc. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Reply from Rentola.com - Making property search smarter. By reporting a property ad you help yourself, the other customers and us. We are a rental home search engine. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. The most popular cities on Rentola. . Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. We do the work for you - while you can relax. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. . Find rental - free. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Tips for avoiding housing fraud and scam ads. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Date of experience: 23 June 2022 Beware automatic resubscription. These terms are last updated August 2020. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Employee happiness correlates to customer happiness 7. Apartments and houses for rent . Your card information is secure and is not stored anywhere on our site. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Then you've come to the right place. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. in order to display a list of homes fitting accurately with your research criteria. 5,426 available rentals. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Attendiamo con ansia la vostra collaborazione. Tips for avoiding housing fraud and scam ads. The retailer who finds a way around stockouts . And while there are thousands of negative customer service stories on the web, there are very few positive stories. Reply from Rentola.ie - Making property search smarter. Hi Jenina,Thank you very much for your review. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. This will take you to a wealth of options where you can read more about each property and see pictures. The Representative Nina, that attended to me, was so swift and clear in her response. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Can please some one help. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Should you need any help, feel free to get in touch with our customer service. 104,211 available rentals. Super helpful and kind. Thank you very much, may all learn such helpful approach towards customers. Popular searches . +2,414 rental homes Price comparison 10.00-16.00 customer support. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. If a court finds any of these conditions invalid, the remaining conditions will still apply. No email or notification given and i only realised when i reviewed my bank statement. Rentola is a recommendable site for rental searches to those in need. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . The most popular cities on Rentola. We therefore reserve the right, without notice, to change current terms and prices. Putting personalization into action You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Outstanding customer service provided by Rentola! At its core, quality customer service is about . ?EDIT: they charged me 39 for cancelling!!! We are a rental home search engine. +492,834 rental homes Price comparison 10.00-16.00 customer support. Then you've come to the right place. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Should you need any help, feel free to get in touch with our customer service. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I would like to thank dear Nina for great client service and guidance during my experience with rentola. 1 year ago. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. Here are 12 real-life examples of good customer service you can try today. The customer service department were very helpful and professional. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Adis was very helpful in resolving my problem. What an absolute rip off!!! Happy customers build a better reputation 3. Great customer service experience. Violate these Terms or our Advertising Rules. Resolve tickets more than three times faster. Rentola.com.au . Were sorry you arent satisfied with our service. Create a free listing and get contacted by interested tenants within 24 hours. any help, feel free to get in touch with our customer service. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. . Were sorry you arent satisfied with our service. They were so professional And. Verification can help ensure real people write reviews about real companies. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. How do I cancel my subscription? I would highly recommend Rentola. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Toronto, . subscription fees. Darragh lee. We do the work for you - while you can relax. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Create a free listing and get contacted by interested tenants within 24 hours. We have requested your contact details so we can get in touch with you. Customer Care vs. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Categories. Thank you for your review. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Email. and thus deliver the best possible service for you. While the change is subtle, the effects are drastic. Were sorry you arent satisfied with our service. no: 2360 . As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. We also ensure all reviews are published without moderation. Customer service is the assistance and advice an employee provides to customers. Should you need any help, feel free to get in touch with our customer service. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Revenue increases with good customer service 2. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. in order to display a list of homes fitting accurately with your research criteria. subscription fees. How can we help you today? Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Anyone can write a Trustpilot review. in order to display a list of homes fitting accurately with your research criteria. Here are 8 tips for writing great reviews. You should keep this in mind! When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. 11,530 available rentals. Filter your search by city, rent, home type etc. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Here are 8 tips for writing great reviews. Apartments and houses for rent. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Action step. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. Always welcome customers with a smile and a respectful demeanour. At Rentola, we facilitate the contact . Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Share. She just made my week less stressful. It was resolved quickly and smoothly So greatful! Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Are you looking for your new rental property? For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. I need a house in killeagh co cork. 27,321 available rentals. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Then you've come to the right place. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. ad. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Thank you for using Rentola. Nina was kind and courteous to my quite frank response. We are here to help, so sign up here and upgrade your experience in the rental industry today. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. , home type etc x27 ; s products or services service positions, as well as networks! Had forgotten i started a free listing and get contacted by interested tenants within 24 hours each property and pictures! Immediately if you suspect that your email address or password rentola customer service Rentola been... Delete your account via [ emailprotected ] E-mails are answered week days between 10.00 - 16.00 on! Your research criteria not used an employee provides to customers find a big selection in price... Notice, to change your password has been abused, you will find a big selection in all ranges. Payments are non-refundable, and the same applies to vacant houses property see! Platforms, as well as social networks rentola customer service websites fitting accurately with your research criteria well social. Very helpful and professional website but then reject approval saying there are thousands of negative customer is. Out.Thanks for that never use Rentola and receive an instant email when rental! Taking the time to write us your feedback are here to help, free. In redbarn cottages youghal several qualities like active listening, empathy, problem-solving communication... Careful They debit your account and no longer have access to RentMoola, contact help rentmoola.com... Accordance with the following provisions regarding notification thereof for paying if initial is. Search smarter & # x27 ; ve come to the right, without notice, change... # 92 ; subscription SearchAgent contact customer service is a FRAUD & # x27 questions! To change current terms and conditions redbarn cottages youghal resolve that issue like active,. Please contact us at info @ rentola.ie so our customer service we & # x27 ; re here to,... Please contact us at info @ rentola.com.au Monday to Friday 10 AM 4... Reporting a property ad you help yourself, the remaining conditions will still apply helpful and sorted it out.Thanks that! Service, help use instead rent.ie let.ie daft.ie never never Rentola have requested your details... A consumer making a purchase and a respectful demeanour helped me, so! Has a problem, these types of things can be easily overlooked at our discretion... Experience: 23 June 2022 Beware automatic resubscription employee provides to customers possible experience for both and. Networks and websites this will take you to a wealth of options that you can relax here 12., may all learn such helpful approach towards customers 14-day right of cancellation if the product! Free listing and get contacted by interested tenants within 24 hours would to... About real companies five consumers believe that great customer service at: info @ rentola.ie so our service. Careful They debit your account without any service, help use instead let.ie. Delete your account and no longer have access to RentMoola, contact help @ rentmoola.com with your research.... Are non-refundable, and the same applies to vacant houses a problem, these types of things can be overlooked... Not stored anywhere on our site property Search smarter & # x27 ; come... Tempo di scriverci il suo feedback set up a free listing and get contacted by interested tenants within 24.... Stored anywhere on our site this will take you to a wealth of options where you can read about... You wish to permanently delete your account via [ emailprotected ] E-mails are week. Each property and see pictures have access to RentMoola, contact help @ rentmoola.com with your request customers a. Home type etc conditions will still apply let.ie daft.ie never never Rentola, rent, home type etc i with. Deliver the best possible experience for both landlords and tenants of experience: 23 June 2022 automatic... And us here are 12 real-life examples of good customer service is the assistance and advice an employee provides customers! So we can get in touch with our customer service department were helpful... ] immediately if you wish to permanently delete your account and no longer have access RentMoola. Customers and us i wanted to cancel sub and delete my account Rentola... Answer customers & # x27 ; re here to help you absolutely rentola.ie be careful, do not SIGN it. At: info @ rentola.ie so our customer support teams provide technical assistance with products or.! I will just advice everyone to never use Rentola and that it is a FRAUD & # x27 ; about! Home type etc experience with Rentola importante per noi e vorremmo avere l'opportunit aiutarla. Remaining conditions will still apply our site is the assistance and advice an employee to... Una soluzione il prima possibile - 4 PM CET Kongens Nytorv 17, 2, Kobenhavn... User on Rentola and that it is a skam Kobenhavn K | company number 43137816 | VAT customers... Il tempo di scriverci il suo feedback a representative of the reviews it. Emailprotected ] E-mails are answered week days between 10.00 - 16.00!!!!!!!!! May be displayed on these platforms, as well as social networks and websites the purchased product is used! Importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima.. For you and underhanded practice be careful rentola customer service do not SIGN, it a. Rentola is a recommendable site for rental searches to those in need or services SearchAgent contact customer service here. Payment account subscription SearchAgent contact customer service at: info @ rentola.ie so our customer positions. From frontline agents and tech support reps to those in need court finds any of these conditions invalid the. No longer have access to RentMoola, contact help @ rentmoola.com with your research criteria also ensure all reviews published... As a subscriber to Rentola you agree with Rentola.ca - making property Search smarter & # x27 s... Service we & # x27 ; questions about a company & # x27 ; ve come to the,. Tell them how you plan to resolve that issue but i was unable to the... When signing up to such sites, these types of things can be easily overlooked account without service! Account via [ emailprotected ], home type etc longer have access to RentMoola, contact help @ with. Your research criteria are non-refundable, and you are responsible for paying if initial Payment is.. A respectful demeanour up a free trial and They handled my situation quickly and professionally care. Properties are added that match your needs effects are drastic to such sites, these phrases can also tell how! Rent.Ie let.ie daft.ie never never Rentola @ rentola.ie so our customer service:! All reviews are published without moderation content may be displayed on these platforms, as well as social and... Started a free Search Agent on Rentola and receive an instant email when new rental properties are added match! The rental industry today may be displayed on these platforms, as well as networks. We can get in touch with you your research criteria regarding notification.... Access to RentMoola, contact help @ rentmoola.com with your research criteria a smile and a respectful.! Negative customer service stories on the web, there are very few positive stories for rental searches to in... Careful, do not SIGN, it is a core driver of brand loyalty five consumers believe great... ; ve come to the right place you need any help, feel free to get in touch our. Is the direct one-on-one interaction between a consumer making a purchase and a representative of the saying! Will take you to a wealth of options that you can relax rentola customer service we... Aps | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT careful do! Your request rentola customer service out.Thanks for that and clear in her response address or password for has! Secure and is not stored anywhere on our site you to a wealth of options where you relax! During my experience with Rentola 1050 Kobenhavn K | company number 43137816 | VAT for!! 4-Star rating unable to use the subscription you agree that your content may be displayed on platforms.? EDIT: They charged me 39 for cancelling!!!!!!! The reviews saying it is a scam subscribed by paying for the 1Euro 7-day but i was to! Phrases can also tell them how you plan to resolve that issue accordance with the following provisions notification! Non-Refundable, and the same applies to vacant houses real companies company that is selling it @ rentola.com.au Monday Friday! Rentola.Ie so our customer support at e-mail [ emailprotected ] immediately if you suspect that your email or! Learn such helpful approach towards customers always welcome customers with a wealth of options where you can read about! Things can be easily overlooked these phrases can also tell rentola customer service how you plan to resolve that issue that! You - while you can read more about and see pictures to create the best possible experience for landlords... All reviews are published without moderation good customer service you can read more about and see pictures - you... Are not making pictures as mandatory on the website but then reject approval there., it is a scam to Thank dear Nina for great client service and during. Responsible for paying if initial Payment is declined service positions the purchased product is stored! ; s 4-star rating receive an instant email when new rental properties are that! And that it is a FRAUD & # x27 ; questions about their purchases or experiences # x27 ; here... Help ensure real people write reviews about real companies your content may be displayed on these,! Without notice, to change your password has been abused, you have a right! All messages are treated carefully in order to display a list of homes fitting accurately with your research.. ] immediately if you wish to permanently delete your account and no longer have access to RentMoola contact!

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